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Consumer Protection Tips for Chartering a Motorcoach

Making the right choice for your group is essential! It is especially easy when you use this convenient guide, created by the United Motorcoach Association, to help you through the selection process. The guide is split into three sections:

Company Background - essential information on the company that can be used as your initial screening guide.
Meeting Your Needs - focuses on the specific needs of your group.
Safety Issues - problem areas usually left untouched... until a problem occurs.

By using the guide, you will have taken steps you assure your group of a safe, comfortable, and satisfying travel experience.

RoadwayCompany Background...
LightbulbMeeting Your Needs...
HazardSafety Issues...

Would you like more information on the Tips above?

Ask your sales representative to send you one of our Group Travel Packets.

Operating a dependable service business requires organization, competent management and a substantial capital investment.

When reviewing the cost of our service, please remember...

  1. The driver's knowledge and skill. We hire only professional drivers, plus they are involved in continual driving and safety training.
  2. The necessary people who train, schedule, and route the coaches and drivers - dispatchers, safety director, on-call personnel and a professional office staff to handle every detail of each trip.
  3. Sizable investment in a state-of-the-art computerized office, a full-service maintenance facility and top-of-the-line motorcoaches, which represent more than a half million dollar investment per coach for your comfort and safety.
  4. Quality Control. Our trips are randomly surveyed to ensure the quality of our service, our drivers and our equipment.
  1. State and National Affiliations, to help assure our customers that they are dealing with a reputable, dependable company. We are active members of: North Carolina Motorcoach Association (NCMA); International Motorcoach Group (IMG); and United Motorcoach Association (UMA).
  2. Government regulation of new equipment. The Federal Government has imposed many regulations to make the equipment more environmentally friendly. These regulations have caused equipment manufacturers to add numerous sensors and filters that have increased the cost of maintenance. Because we maintain a modern fleet of equipment, costs have risen over the past several years.